MSU Controller's Office

Payroll

FAQ's (Frequently Asked Questions)


General:

  1. Q: Is this different than the Time and Attendance System?

    A: Yes, this system is designed to replace the current hourly student time sheets (green), labor time sheets (blue), and additional payments form (yellow). It is a web-based payroll time reporting system, not a time and attendance maintenance system.

  2. Q: Will this capture daily time reporting?

    A: No, each department will need to submit hours on the system. eTime is a web-based payroll time reporting system, not a time collection system.

  3. Q: Will this system replace the Additional Payment and Special Payments forms?

    A: The eTime system has been built to handle the Additional Payment forms, but this feature will not be implemented in the initial roll out version of eTime. For the present time, Additional Payments will be processed as they currently are on yellow additional payments forms. Special Payment Authorization Forms will not be handled by eTime. Due to their nature, these particular transactions require special handling which the eTime system was not designed to accommodate.

  4. Q: Will the cutoff date for time sheets remain the same when using the eTime system?

    A: The cutoff time for time sheets has actually been extended; time sheet forms will be due to payroll on the Wednesday following the last day of the pay period at 5:00 p.m. (Dates may vary due to holidays.)

  5. Q: Will the payroll office call me if my time sheet forms are missing?

    A: No, payroll will not call if your time sheet forms are missing. It is the responsibility of the department to be sure that all submitted time sheet forms have been approved and exported to the payroll department.

  6. Q: When is a hand-drawn check necessary?

    A: A hand-drawn check would become necessary if the time sheet form submitted for an employee were to expire before it could be exported to payroll. In order for the employee to be paid on that pay cycle, the department would have to submit a request for a hand-drawn check to be issued.


Form Preparation:

  1. Q: What is the Schedule ID?

    A: The schedule ID is a unique number assigned to each individual pay cycle’s payroll end date. A payroll is identified by its Schedule ID, its pay end date and its pay cycle. eTime is designed to handle the bi-weekly labor (or B1) pay cycle, the bi-weekly student (or B2) pay cycle, and the monthly additional pay for salaried faculty and staff (or M1) pay cycle.

  2. Q: What is a CUC? How does eTime know under which CUC the user is required to submit payroll?

    A: A CUC is the department common unit code. This is a five digit number assigned by the university. The CUC is programmed into eTime based upon the security access forms that were provided to payroll. If a department CUC for which time sheet forms need to be submitted is not listed, then an ARM form needs to be completed for that missing CUC.

  3. Q: What is the difference between a pre-populated time sheet form and a blank time sheet form?

    A: A pre-populated time sheet form is based upon information available as of a fixed date. When employees are selected, the only information needed to be input is the number of hours worked; all other information is already on the time sheet. A blank time sheet form is based upon the most up to date information available. When employees are selected, the information needed to be input or able to be changed is more extensive. This is the type of time sheet form that would need to be used for submission of late pay.

  4. Q: Who will be on the pre-populated employee list?

    A: A pre-populated list can typically be seen as soon as the Wednesday before the end dates of a pay period. This list will be populated with all employees who have a current job for the current pay period on the payroll system as of that date; the information on this list will not change once it has been made available.

  5. Q: Who will be on the blank employee list?

    A: This list will consist of all employees who are eligible to be paid and have an active job on the payroll system. This list is updated regularly based upon interfaces of the payroll system with the student, faculty, and staff human resource systems.

  6. Q: How often is the listing of employees updated to include newer people?

    A: The listing of employees is updated on a regular basis, usually several times a week. This is based upon interfaces of the payroll system with student, faculty, and staff human resource systems.

  7. Q: If a person is not in the selection listing, how is time submitted for them?

    A: If a person is not in the pre-populated employee list, then their time should be submitted on a blank eTime time sheet form. If an employee does not appear in the employee selection listing for a blank form, then their time will need to be submitted on a paper time sheet form. (These would be individuals whose jobs have not yet processed through Human Resources and therefore are unavailable to be paid through the eTime system. This situation should trigger looking for the employee’s paperwork or calling the appropriate Human Resource department. An employee cannot be paid until their job appears on the payroll system.)

  8. Q: Should employees who are NOT being paid be submitted on the time sheet forms?

    A: No, if an employee is not to be paid because they did not work, then they will not need to appear on a time sheet form.

  9. Q: In what order do employees appear on the Selection page? In what order do they appear on the time sheet form?

    A: The default order is set to alphabetical. The user can change the way the list is ordered by using the “Order By” button on the search menu.

  10. Q: Can the employee selection list be ordered in a different manner?

    A: Yes, the employee selection screen has a search box at the top of the screen. Within the search box is an option to “Order By” several different options.

  11. Q: Can different pages be accessed quickly in the employee selection list?

    A: Yes, there is a “Go to Page” button located on that screen. The user can also conduct searches based on several different criteria (employee name, employee ID, PID, hiring CUC, funding CUC, account, job class, and earning type.)

  12. Q: If an employee is authorized to be paid on more than one account, will they be listed more than once?

    A: Yes, a line will be listed for each account that an employee is authorized on.

  13. What is the Employee ID?

    A: The Employee ID is the individual’s social security number.

  14. Q: What is the PID?

    A: The PID is the individual’s university-assigned personal identification number. PID’s begin with an “A” for students or a “Z” for faculty, staff members.

  15. Q: Why is there no PID listed for my student employee?

    A: The student employee PID is not listed because there is no record of their social security number in the Student Information System (SIS). To correct this issue, please send your student to the Registrar's Office, 150 Administration Bldg. with their social security card, so that SIS can be updated with this information.

  16. Q: What is the 'Hiring CUC'?

    A: The Hiring CUC is the department that hired the employee.

  17. Q: What does 'Status' mean?

    A: Status refers to the employee’s job status; they are either 'A' for an active employee or “T” for a terminated employee.

  18. Q: Q: What is a Job Class?

    A: Job Class is a 6 digit number assigned to each employee classification group on campus. For a detailed listing, see Job Class Codes under the Control Data tab.

  19. Q: What is the Funding Account and the Funding CUC?

    A: The Funding Account and the Funding CUC are the account number and departmental CUC number that fund the employee’s pay.

  20. Q: What is the 'Earn Type'?

    A: The earn type is the type of earning that the employee is authorized to be paid.


Form Creation:

  1. Q: Can a person be added to a time sheet form after it has been created?

    A: No, a person cannot be added to a time sheet form after it has been created. A new time sheet form must be created to add additional employees.

  2. Q: What is the difference between save and submit, do I have to save before I submit?

    A: The save button will save the time sheet form in its current state. No error check is done at this point, this allows preparer to start a time sheet form and save it even if work on the time sheet is not yet complete.

    The submit button actually accomplishes 3 things: it will conduct an error check of the information on the time sheet form; if there are no errors, it will save the time sheet form; and then submit the form for approval.

  3. Q: Is there a way to validate the time sheet form before submitting?

    A: Yes, by using the “Check for Errors” button. This will check your input for errors and list the line # and type of error.

  4. Q: Are there error checks on number of hours, over 29 for students, over 40 for labor?

    A: NO

  5. Q: What types of errors are caught on the payroll side of the processing?

    A: There are certain errors that will be checked within eTime prior to submission; there are other types of errors that are monitored by the payroll system. Errors monitored by the payroll system will produce an edit list that must be cleared by a payroll employee prior to the payroll being processed.

  6. Q: What if you need to pay an employee at a different rate or on a different account?

    A: The employee’s time will need to be submitted on a blank time sheet form where the rate and/or account can be changed. If the employee is not authorized at the new rate or account, an error will be generated to payroll.

  7. Q: Does eTime validate the pay rate when we change the rate of pay?

    A: No. The eTime system will not validate a change of rate at the time the time sheet form is submitted to payroll. The accounts will be validated within the payroll office as a part of their normal edit reports.

  8. Q: Does eTime validate the funding account being charged when you change the account?

    A: No. The eTime system will not validate a change of account at the time the time sheet form is submitted to payroll. The accounts will be validated within the payroll office as a part of their normal edit reports.

  9. Q: What time does the time sheet form expire on the expiration date?

    A: Each time sheet form has an expiration date of 5:00 p.m. Wednesday following the pay end date.

  10. Q: Can we submit hourly pay and salary overtime pay on the same blank time sheet form?

    A: Yes, all employees available to be paid on that pay cycle for your CUC will be listed and can be placed on the same time sheet form.

  11. Q: What happens if I submit my time sheet form and then I discover another employee who needs to be paid?

    A: Simply prepare another time sheet form for that individual and submit.

  12. Q: If the ‘gentlemen’s agreement’ breaks down between the funding and hiring CUC, will a shared employee be double paid?

    A: It is possible. If pay is submitted for the shared employee by either the funding department or the hiring department on a pre-populated time sheet form, then the shared employee will not be available for the other department to select for payment on a pre-populated form. However, that department could select that same employee to be paid on a blank time sheet form. It is also possible that the shared employee would not be paid at all, if neither department turned in pay for them. It is very important for departments who share employees to communicate with one another about the pay issues.

  13. Q: Is there a way for other units to prepare a time sheet form for a specific account owned by another unit?

    A: Yes, owners of an account can delegate permission for another department to use their account. This is accomplished through utilizing delegated accounts under the control data tab. The account owner must set this up. Once established, the account to whom permission has been delegated will be able to submit pay information for an individual using that account.

  14. Q: Why won’t the back button work in the time sheet form?

    A: Etime has been programmed that way.

  15. Q: How do I print a copy of the time sheet form? What if I need a copy of the time sheet form for internal audit?

    A: The ability to print a form has been programmed into eTime and consists of pressing a 'PRINT FORM' button on the face of the time sheet form.


Earn Type Questions

  1. Q: How do we handle project pay for employees?

    A: The employee must be hired on a project pay basis. They will appear on the pre-populated time sheet form with the earn type of PRO (students) or PRL (labor). A lump sum amount should be entered as the rate.

  2. Q: Why does MIS not require hours?

    A: MIS (miscellaneous pay) is a lump sum payment.

  3. Q: How does eTime know which pay types do not require hours?

    A: Each earn type has been programmed into eTime. The parameters for each earn type are located in the Control Data tables under Earning Type rules.

  4. Q: Do we report vacation payoff time on the blank forms?

    A: VPO (vacation payoff) for hourly labor employees must be submitted on blank time sheet forms. This earning type will show up on payroll’s edit reports and hours, rate, and account will be verified at that time.

  5. Q: What employees will appear on the B1 biweekly labor cycle employee list?

    A: All labor employees, CT’s, on-call faculty and salary employees (for submission of SOT).

  6. Q: Why do we submit time for 999 and 1585 employees instead of treating them like CTU employees?

    A: Individuals working for the 999 and 1585 unions have schedules that vary from pay period to pay period, so time needs to be reported for each payroll.

  7. Q: How do we do enter time for an employee with a rate change that occurred during the middle of a pay period?

    A: The pay can be submitted on a blank time sheet form using separate lines for each rate. In order for this reporting to be valid, the PAN form needs to have been submitted to student, faculty or staff human resources.

  8. Q: Are comments required for overtime pay?

    A: No, there are only a few earning types that require a comment and the system will prompt you for a comment when required. The rules defined for each earning type can be found under the Control Data tab in earning type rules.

  9. Q: How do I submit additional pay forms?

    A: Additional payments forms can be prepared on a blank time sheet form for the M1 pay cycle (monthly salary). This feature will not be available on the first release of eTime.

  10. Q. How is time subject to Contract and Grant approval submitted?

    A: The earn types or accounts requiring Contract and Grant approval have been preprogrammed into eTime. eTime will automatically add Contract and Grant to the end of the approval route for that time sheet form and route the form directly to them. It may be advantageous for a department to submit pay requiring Contract and Grant approval on separate time sheet forms from pay not requiring that approval.

  11. Q. Why is a time sheet form limited to only two different CUC's

    A: Anytime that different CUC's appear on a time sheet form, the routing for that time sheet form will follow each CUC's approval path. This is because the funding CUC owns the funds and must be allowed to approve the use of those funds. The eTime product limits the number to two different CUC's in an attempt to both reduce the length of time the time sheet form is in the approval process and to limit the amount of pay information that is sent through to a second approving unit. It may be advantageous for a department to submit pay requiring a second CUC's approval on separate time sheet forms from pay not requiring that approval.


Form Tracking:

  1. Q: Is there a way to get batch totals of all the time sheet forms that you have submitted for the pay period?

    A: Hash totals are available under the Transactions tab. A user can define search options that narrow transactions to information needed, hash totals will be generated for that defined information.

  2. Q: Can we retrieve old time sheet forms?

    A: Time sheet forms will be archived within the system for 7 years.

  3. Q: Can we send the FTU email notices to a departmental email account instead of the MSU Mail account?

    A: FTU is set up to respond to individuals MSU NetID; because this is unique to the individual the email will be delivered to their MSU mail account. Individuals may forward their MSU mail account to a departmental account.

  4. Q: Could the preparer receive an email 24 hours before the time sheet form expires so that they don’t have to remember to go in and check the time sheet form status?

    A: Preparers must check and make sure that all time sheet forms they have submitted have been approved and exported. There is no automatic reminder within eTime to remind them to check their time sheet form status. Users may be able to set up a calendar reminder within their own email system.

  5. Q: What if a time sheet form has been exported and I need to make a change?

    A: Once time sheet forms have been exported, you cannot make a change to the time sheet form. If a change needs to be made, you will need to contact the payroll office and report the error. Payroll will advise you as to what can or cannot be done to correct the problem.


Approval Process:

  1. Q: Does the approver get a notification that a time sheet form needs to be approved?

    A: The approver may receive an email notification advising them that there is an eTime time sheet form that needs their approval. This is dependent upon how the approver has set up their preferences for email within FTU.

  2. Q: Do approvers receive an email for every time sheet form?

    A: An email notification may be sent for every time sheet form that needs their approval. There are options within FTU that allow users to set the notifications to immediate notification, once per day, or not at all. However, keep in mind that eTime time sheets have an expiration date and if the time sheet form is not approved in a timely manner, then the information will not reach payroll in time for processing.

  3. Q: What if the approver wants to disapprove only one line? Will that stop the rest of the employees on the time sheet form from being paid?

    A: The approver can disapprove one line by deleting that transaction, saving, and then approving the remainder of the time sheet form. The time sheet form will continue as modified through the payroll process. The individual who originally created the time sheet form will receive an email notifying them that it has been modified.

  4. Q: If an approver later in the approval chain modifies the time sheet form, does the time sheet form jump back to the beginning of the approvals?

    A: Any approver has the authority to make modifications as allowed. Approvers earlier in the approval path will not be informed of change, but the original preparer of time sheet form will be notified by email of the modification to their time sheet form.

  5. Q: When a time sheet form is disapproved, does the preparer have to start over by creating a new time sheet form?

    A: Yes, disapproving a time sheet form stops the form in its tracks. The time sheet form is no longer valid for submission and a new form must be created. If the time sheet form was a blank form format, then the preparer could copy the form and make necessary changes from that point forward.

  6. Q: If an approver is unavailable to approve my time sheet form, what happens to it?

    A: If a time sheet form is not approved by an approver, then the form will expire and will not be exported to payroll for processing. Only time sheet forms that have been approved by the expiration date will be exported by the payroll system. It is a very good idea to have at least one back-up approver in the system.


Print eTime Form:

  1. Q: How do I print a copy of the time sheet form? What if I need a copy of the time sheet form for internal audit?

    A: The ability to print a form has been programmed into eTime and consists of pressing a “PRINT FORM” button on the face of the time sheet form. The “PRINT FORM” button will open Adobe Reader in a ‘pop-up’ window and you will be able to print a PDF copy of the time sheet form. The time sheet form will print in a multiple page format with all the information from the ‘Show/Hide’ buttons displayed and any sensitive employee data automatically masked. If you need a copy of the time sheet form for your files, the very best time to print the form would be after it has been approved. A time sheet form status of ‘APPROVED’ indicates the form is ready to be exported and processed for payment by Payroll. Note: Any changes made after the time sheet form is exported to the Payroll Office will not be reflected on your printed copy.

  2. Q: What if nothing happens when I press the "PRINT FORM' button?

    A: If it appears that nothing has happened when you press the “PRINT FORM” button, then you probably have a ‘pop-up blocker’ on your computer. You will need to ‘temporarily allow pop-ups’ so that Adobe Reader can be opened by your computer in a pop-up window. Locate the message from your computer advising you that a ‘pop-up’ has been blocked. Use your mouse to ‘click’ on the message, this will give you a list of options, select the one that will ‘temporarily allow pop-ups’.

  3. Q: What if I get a 'totally white blank' screen when I press the 'PRINT FORM' button?

    A: There is a setting that you need to change within Adobe Reader that allows Adobe Reader to open the PDF file directly in the Reader. Make the following changes to Adobe Reader:
    Adobe Reader 4.0: File>Preferences>General>Un Check Web Browser Integration
    Adobe Reader 5.0: Edit>Preferences>Options>Un Check Display PDF in browser
    Adobe Reader 5.0 (Standard): Edit>Preferences>General>Options>Un Check Display PDF in browser
    Adobe Reader 6.0/7.0: Edit>Preferences>Internet>Un Check Display PDF in browser
    Close the Window and try to open the PDF again.