We are pleased to announce that Travel@State Open Labs are now available! To provide enhanced customer service and better assist MSU travelers, the Office of the Controller will be conducting open lab sessions to assist with travel related questions using a one-on-one Teams based format.
Initially, 20-40 Open Lab sessions will be available each week to serve the campus community. These sessions can be used to get assistance on the following topics:
The Open Labs are a resource provided as a complementary addition to the concurhelp@msu.edu e-mail. For Concur technical issues and questions that would not require a one-on-one session, please continue to e-mail concurhelp@msu.edu. Examples include:
In addition, please visit the Travel@State Reference Library for resource and training guides/videos to assist with general MSU travel questions. We are hopeful that the addition of Open Labs will provide an additional avenue to assist our travelers with their Concur related travel tasks. Please feel free to contact accounting@ctlr.msu.edu with any questions.
Have questions about the system? Learn more at Concur.com
University Travel Manager
517-355-0343
phill926@msu.edu
Accounting Manager
517-884-4178
masonet@msu.edu
Assistant Manager, Accounting/Travel
517-884-4166
mckaysg@msu.edu